Shipping Information

Standard Shipping uses MyHermes courier and costs £3.00. The service takes 3-5 working days to be delivered. We will normally despatch your parcel one working day after the order has been placed. Each package is fully trackable and there is the option for your courier to leave your parcel in a safe place if you are out. There may be a delay in despatching your order if it contains a custom made product (like a Name Nom bar). We will endeavour to contact you should we expect a delay on shipping your order. Please note, orders placed on a Friday will not be collected from us until Monday. Orders placed over the weekend or a Bank Holiday will not be despatched until the next working day.

Need your chocolate sooner? If we have the items in stock they can be shipped using our next day courier service at a charge of £7.50. Please choose this option at the checkout - bearing in mind that if your order is placed after midday it may have missed the cutoff for next day delivery. You can always contact us if you need a guaranteed delivery date.

We also deliver to selected worldwide destinations. Your shipping will be calculated at the checkout. We currently can only ship orders up to 1kg in weight. Orders are shipped using Royal Mail Economy International service which can take up to 4 weeks to arrive.

Alternatively you can choose to click and collect your items from our Leighton Buzzard store for free. ENTER THE CODE 'LOCAL' at the checkout to remove delivery charges. Your order may take up to 2 working days to process (depending on stock) and will be available to collect once you receive a shipping email or additional notification from us.

We accept payment from all major debit and credit cards through WorldPay. 

Unfortunately, we cannot accept any responsibility for your parcel once it has left us. Lost or undelivered items must be persued through MyHermes (we will provide proof of postage). Our courier service provides detailed tracking of your parcel online. On despatch, you will receive email updates on your delivery.